01
Refund and billing
Approved refund and cancellation policy
Verify eligibility and avoid unsupported promises
Use approved evidence to prepare consistent drafts without turning support work into an autonomous decision or outgoing message.
Create workspaceApproved refund and cancellation policy
Verify eligibility and avoid unsupported promises
Selected product guides and operational notes
Check uncertain steps before sharing guidance
Workspace access and identity procedures
Keep identity and permission changes outside the draft
Approved seat, feature, and usage documentation
Confirm the current commercial boundary
Applicable internal policy and risk context
Escalate high-impact or regulated decisions