Workspace-scoped sources
Use documentation selected by the team.
Turn approved knowledge into a reviewed support draft.
ZhaiBro connects the customer question, workspace source, cited draft, reviewer edits, and approval decision in one support workflow.
- 01
Customer question
Capture the request and customer context.
- 02
Approved knowledge
Retrieve only sources connected to the workspace.
- 03
Cited draft
Generate a concise draft with the source attached.
- 04
Risk context
Show category, priority, sentiment, and risk for review.
- 05
Human editing
Let a reviewer verify facts, policy, and tone.
- 06
Approval recorded
Record the decision. No customer message is sent.
Cited drafts
Keep retrieved evidence attached to each answer.
Traceable decisions
Record edits and approval before resolution.