Legal
Refund Policy Self-service billing is not currently enabled on the ZhaiBro website. If a paid subscription is introduced, this page will describe the applicable refund process before payment is collected.
On this page
How to request Review process No financial services How to request Contact [email protected] with the workspace slug, account email, and reason for the request.
No payment is collected through the public website at this time. Any future refund terms will be shown before a customer is charged. Billing questions can be sent to [email protected] . Review process When billing is enabled, the team will review subscription state, seat count, usage, account history, and the reason for the request.
Policy abuse or chargeback misuse may affect future eligibility. Cancellation and renewal terms will be published with any future paid plan. Billing questions can be sent to [email protected] . No financial services ZhaiBro is not a financial product and does not provide banking, lending, card issuance, money transmission, stored-value, or payment facilitation.
The refund policy covers access to ZhaiBro's B2B SaaS support operations product. ZhaiBro does not hold customer funds or issue virtual cards. Customers should contact [email protected] with questions before any future payment is collected. 